Tag Archives: innovation

February 1, 2018

How Intelligent is your Machine Learning Application?

There is a tremendous amount of excitement and hype around machine learning. Machine Learning (ML) and Artificial Intelligence (AI) are often trumpeted as cure-alls that can help businesses anticipate and prepare for the future. In reality, we are just beginning to see these technologies evolve into commercially viable offerings. The real value of machine learning […]

January 29, 2018

Can we predict the success of emerging technologies?

It is ironic that with so many emerging companies and emerging technology trends there is really nothing new under the sun. While new products and new companies are everywhere, many of the emerging technologies are built on technology frameworks that were initially developed decades ago. In fact, the most interesting emerging products that I evaluated […]

August 25, 2015

Smart companies know their customers. How smart are you?

I recently had the opportunity to visit Jabil’s Blue Sky Innovation Center in San Jose. It is an amazing place with an ambiance that feels open, inviting and on the cutting-edge of innovation. But beyond how it looks, I was intrigued by the focus of the campus. The idea behind Blue Sky is to provide […]

December 21, 2011

Predicting 2012: What’s old is new again – or is it?

Maybe I have been around the technology market too long but it appears to me that there is nothing new under the sun. The foundational technologies that are the rage today all have their roots in technology that has been around for decades. That is actually a good thing. Simply put, a unique technology concept […]

October 20, 2011

What does it mean to transform the customer experience?

When I started working on my latest book, Smart or Lucky? How Technology Leaders Turn Chance into Success, I thought a lot about what makes one company sustain itself over decades while other companies fade away.  What does innovation really mean and how does it happen? Innovation is not an easy achievement. Many companies that […]

April 17, 2009

Sometimes its the little business process mistakes – not the strategy

As an industry analyst I am always looking at new technology innovations and new approaches that help companies transform their business process. There are some technologies that I have been seeing that are really excellent at adding robustness and sophistication to help companies transform the customer experience. But every once in a while you come […]

April 2, 2009

Can companies reinvent themselves in a down market?

Many years ago I heard a story about how AT&T redesigned the phone network in the 1950s. It doesn’t really matter if it is true or not but it holds a valuable lesson. The story goes like this. In order for AT&T to take its telephony technology to the next level, it had to break […]

January 30, 2009

Why its hard to build great software companies

I went to Progress Software’s  industry/financial analyst meeting this week.  I have known Progress Software since the 1990s as it migrated from the 4GL database development market to client/server and then to SOA and Software as a Service.  Unlike some of its peers in the 4GL space, Progress has managed to change with the times […]