Segue Software Customer Benefit Study

May 1, 2005

Segue Software Customer Benefit Study

Authors

Dr. Fern Halper, Partner
Judith Hurwitz, CEO and President
Marcia Kaufman, COO and Principal Analyst

Sponsored by Segue

“…better software quality and improvements in development productivity were the top two reasons cited…for purchasing a test product.”

As part of a growing trend among organizations to develop a stronger link between IT and broad corporate strategic initiatives, many companies have recognized and articulated the importance of software quality in achieving business goals such as improving customer service, increasing speed to market, and increasing overall productivity. This is true for companies who develop and sell software products as well as for companies who use software to assist them in the production of other goods and services. The companies exhibiting the most significant advances in software quality have moved towards testing earlier in the production cycle and towards increasing the standardization and automation of the testing process.

06 Segue GreenPaper Customer Benefit Study.pdf

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