Privacy and Security

August 24, 2006

Privacy and Security

HURWITZ & ASSOCIATES PRIVACY DISCLOSURES

Hurwitz.com has created this privacy and security statement in order to demonstrate our firm commitment to privacy and security. The following discloses our information-gathering and dissemination practices for Hurwitz.com.

Information Collection & Use

Uses of Information

Hurwitz.com does not sell, rent, or trade your personal information to third parties. We collect information for the following uses as described.

Registration
In order to use certain areas of our Web site, you must first complete the registration form and/or create a user name and password.  During registration you are required to give us contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest. 

Hurwitz & Associates is the sole owner of the information collected on Hurwitz.com. Hurwitz & Associates collects personally identifiable information from our users at several different points on our Web site.

Orders
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). 

We use this information for billing purposes and to fill your orders.  If we have trouble processing an order, we will use this information to contact you.

Briefing Request Forms
If you fill out a briefing request form on our site, we require that you provide certain personally identifiable information, including your name, address, phone number, email address along with other information we believe necessary to complete your request. 

Tell-A-Friend
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s email address.  We will automatically send your friend a one-time email inviting him or her to visit the site. Hurwitz & Associates does not store this information it is used for the sole purpose of sending this one-time email.

Communications from Hurwitz.com

Newsletters
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you.  Out of respect for your privacy, we provide you a way to unsubscribe.  Please see the “Choice and Opt-out” section.

Customer Service
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password.  We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

Profile
We store information that we collect through cookies, log files, clear gifs, and Constant Contact to create a “profile” of your preferences.  We do not tie your personally identifiable information, or your purchasing history, to information in the profile.

We do not share your profile with other third parties.

Supplementation of Information
In order to provide the sale of our publications to you, we supplement the personal information you submitted to us with information from third party sources.

We use Authorize.net to verify your address and credit card information, in order to process your purchases from Hurwitz.com.

Information Sharing and Disclosure

Personally identifiable information
We do not share Personally Identifiable Information.

Agents 
We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

Service Providers
We use Constant Contact to provide newsletter services for our site.  When you sign up for our newsletter we will share as necessary for the third party to provide that service. 

These third parties are prohibited from using your personally identifiable information for any other purpose.

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site

Choice/Opt-out
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information.  For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter.

Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files.  This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, and date/time stamp.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. 

We do not link this automatically collected data to personally identifiable information.

Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. While we do make use of cookies, it is not necessary to have them enabled in your browser to place an order with us. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and persistent cookies.  We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

We set a persistent cookie to store your passwords, so you don’t have to enter it more than once.

If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited. The use of cookies at our online store is not necessary but it will save the shopper time when shopping our store.

Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by Hurwitz & Associates. Please be aware that we, Hurwitz & Associates, are not responsible for the privacy practices of such other sites. 

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. 

This privacy statement applies only to information collected by this Web site.

Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page or by contacting us by telephone or postal mail at the contact information listed below.

Security
The security of your personal information is important to us.  When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.  No method of transmission over the Internet, or method of electronic storage, is 100% secure, however.  Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send email us at info@hurwitz.com.

Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. 

We reserve the right to modify this privacy statement at any time, so please review it frequently.  If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at:

Hurwitz & Associates
330 Bear Hill Road
Suite 230
Waltham, MA 02451
781-890-7185
info@hurwitz.com

 

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