Creating Efficient Business Processes with CEBP

April 1, 2007

Creating Efficient Business Processes with CEBP


Robin Bloor, Partner

Sponsored by Avaya

The next stage in the evolution of business applications

Communications Enabled Business Processes (CEBP) is an important innovation in the automation of human communications within business applications. Until now, such automation has largely been confined to providing Call Center systems and to unified communications products that target the productivity of individual users by integrating the use of voice communications, instant messaging, email and other collaborative capabilities.

07 Avaya CEBP.pdf

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