Service Management

August 1, 2008

Bringing Automation to the Data Center

Authors, Judith Hurwitz, CEO Robin Bloor, Partner Sponsored by CAJust as applications were built and implemented in silos, so was most of the data center’s management software. In the mainframe era, the typical data center was designed to support a single centralized platform with a single operating system and a relatively small population of applications. […]

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April 1, 2008

“Making SOA Operational: Establishing the Link between SOA and Service Management”

Authors Judith Hurwitz, CEO Marcia Kaufman, COO and Principal Analyst Sponsored by: IBM Tivoli SOA is an approach to the building of applications that implements business processes as software services. Organizations are moving to a more flexible business approach to leveraging software assets through Service Oriented Architecture. As they adopt this approach, IT executives have […]

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