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Hurwitz & Associates - Insight is Action

Service Management Files

Making SOA Operational: Establishing the Link between SOA and Service Management

Making SOA Operational: Establishing the Link between SOA and Service Management

Author: Judith Hurwitz, CEO; Marcia Kaufman, COO and Principal Analyst

  • SOA is an approach to the building of applications that implements business processes as software services. Organizations are moving to a more flexible business approach to leveraging software assets through Service Oriented Architecture.

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