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Hurwitz & Associates - Insight is Action

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Service Mangement For Dummies

smfdService Management For Dummies provides practical guidance on delivering and managing IT services in an effective and efficient manner presenting a proactive and pragmatic approach to IT service management.

Learn how to:

  • Deliver and manage IT so that it meets the multiple needs and demands of your company and its customers
  • Set a framework, keep costs down, and improve efficiency
  • Maintain standards and best practices