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Hurwitz & Associates - Insight is Action

Judith's Balancing Act

A frank dialog about the impact of emerging technologies such as big data, cloud, and security on customer success

Judith Hurwitz

judith hurwitz headshotJudith Hurwitz is an author, speaker and business technology consultant with decades of experience.  Judith's full bio
  Over the past several weeks I have had some conversations with a new division of Tata Consultancy Services (TCS) that is offering digital software and solutions with a strong focus on data integration. While TCS itself provides solutions to customers through its consulting services, this new business unit is creating a self-sustaining organization based on analytics of customer and urban data. Where does Digital Software and Solutions fit? But first a little context. Tata Consultancy Services is a major business unit within the larger Tata Corporation. Like many multi-national companies, Tata offers a wide variety of products and services...
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IBM’s journey to the cloud has been a complicated process. As an analyst, I have had a bird’s eye view of the evolution of IBM’s cloud strategy. Like many other enterprise technology companies, IBM has had to balance its need to preserve on- premises revenue with its desire to satisfy customers’ demands for cloud services. I recently attended IBM’s cloud analyst summit, where key executives put the evolving IBM cloud strategy into perspective. In the midst of massive changes in technology and customer requirements, Robert LeBlanc, Senior Vice President and leader of the cloud strategy, succinctly stated the overarching strategy:...
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You know when you get that feeling that you have experienced the same situation in the past. You can’t put your finger on it but you know you have been here before. Well that is how I feel when I think about the emerging world of containers and microservices. I actually think this feeling of déjà vu is a good thing -- containers and microservices are beginning to see the glimmers of the commercialization of a service oriented approach to computing. In 2007, I co-authored my first book called Service Oriented Architectures for Dummies. For the next few years, I...
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Does Cloud Revenue Matter?

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The transition from on premises software services to cloud services is complicated in terms of revenue models. It is especially difficult for technology vendors with on premises legacy software. It is not surprising that public companies have difficulty shifting from an on premises to cloud strategy. In addition, there is no SEC requirement to break down revenue between cloud and on premises software revenue. When you think about the fact that customers want hybrid environments -- a combination of on premises and cloud, it makes it complicated to analyze revenue. Is a hybrid cloud all cloud revenue. I had an...
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In 1995 Sam Palmisano unified all of IBM's software offerings into a single organization called the IBM Software Group. Sam selected a long time executive, Steve Mills to run this large and fragmented organization. It was not an easy job to put it mildly. Each software product organization had its own infrastructure, its own database services, and middleware. These product organizations often competed internally and externally. Steve changed that by forcing these independent organizations to begin using common services. I remember a conversation I had during those early years with Steve where he told me of how difficult it was...
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Hurwitz & Associates expects 2016 to be an interesting year with a combination of innovative new offerings and a resurgence of existing technologies in the forefront. 2016 will be the year when the old is new again; customers will continue to absorb and deploy technologies such as cloud, microservices, IoT, and advanced analytics. Businesses will select technologies based on the offering’s ability to provide both efficiency and the ability to improve customer relationships. We also expect to see continued consolidation in the market. Large enterprise vendors will continue to purchase innovative companies as both “tuck-in” acquisitions and a fast way...
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Can IoT Meet its Great Expectations?

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We can all agree that IoT has become a hot topic with IT and business leaders. Why is there so much interest and excitement around IoT? Is IoT just another technology buzz term or will it have a lasting impact? While there are many reasons for the high level of enthusiasm over the IoT, results of a recent study conducted by Hurwitz & Associates revealed several interesting insights. First, in this study, sponsored by Jabil, we discovered that companies are moving quickly with their IoT implementations and expect to see results from their IoT initiatives quickly. While just 52% of the...
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I guess that I have been in this technology industry for too long. Like many of my colleagues, I love new technology and I thrive on change and emerging trends. In fact, the technology market thrives on change and the latest innovation that promises to turn an also ran company into a market disruptor. The reality is that many of these shiny new toys or technology innovations fail – sometimes almost unnoticed and sometimes with a bang. In my business book, Smart or Lucky? How Technology Leaders Turn Chance into Success, I devote an entire chapter on what I call “Silver...
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