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Hurwitz & Associates - Insight is Action

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  I had the opportunity to attend the National Retail Federation Conference this year. Attending sessions and meeting with a variety of retailers and technology vendors I came away with some observations about the requirements for retailers in the future to be successful. My overriding observation is that retailers who are successful in the future will be those companies that are able to get creative in their use of technology. Retailers need to focus on the intersection of cloud, analytics, customer experience, and security. It is a difficult challenge. First, margins for retailers are quite low so that investing in technology...
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The Lie of Digital Transformation

Posted by on in Vendor Strategy
I’m not going to mess around. If I hear one more person talk about a digital transformation strategy I think I might scream. But I digress. What do company executives really mean when they say that they want to move to a digital transformation strategy? I think that if you talk to 10 executives you will probably get 10 different answers. The answer to the question is a lot more complex than simply expecting your company to be the “uber” in your market. So, let me get to my point. Digital transformation really means a forward-looking strategy. Many well-established companies...
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Can Open Source Companies Be Successful?

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Open source is dramatically changing the IT landscape on many levels. For example, open source helps existing software companies jump-start their entry into new markets. Rather than trying to convince customers and partners to adopt a proprietary platform, creating an offering on open source platforms allows users to leverage tools they are familiar with. In addition, open source platforms often have the support of active user communities and are continually evolving to support new technical and business capabilities. While there are clearly benefits in the use of open source, there are issues that you need to keep in mind. Companies...
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  Over the past several weeks I have had some conversations with a new division of Tata Consultancy Services (TCS) that is offering digital software and solutions with a strong focus on data integration. While TCS itself provides solutions to customers through its consulting services, this new business unit is creating a self-sustaining organization based on analytics of customer and urban data. Where does Digital Software and Solutions fit? But first a little context. Tata Consultancy Services is a major business unit within the larger Tata Corporation. Like many multi-national companies, Tata offers a wide variety of products and services...
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IBM’s journey to the cloud has been a complicated process. As an analyst, I have had a bird’s eye view of the evolution of IBM’s cloud strategy. Like many other enterprise technology companies, IBM has had to balance its need to preserve on- premises revenue with its desire to satisfy customers’ demands for cloud services. I recently attended IBM’s cloud analyst summit, where key executives put the evolving IBM cloud strategy into perspective. In the midst of massive changes in technology and customer requirements, Robert LeBlanc, Senior Vice President and leader of the cloud strategy, succinctly stated the overarching strategy:...
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Predicting 2016: What's Old is New Again

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Hurwitz & Associates expects 2016 to be an interesting year with a combination of innovative new offerings and a resurgence of existing technologies in the forefront. 2016 will be the year when the old is new again; customers will continue to absorb and deploy technologies such as cloud, microservices, IoT, and advanced analytics. Businesses will select technologies based on the offering’s ability to provide both efficiency and the ability to improve customer relationships. We also expect to see continued consolidation in the market. Large enterprise vendors will continue to purchase innovative companies as both “tuck-in” acquisitions and a fast way to...
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Hurwitz & Associates expects 2016 to be an interesting year with a combination of innovative new offerings and a resurgence of existing technologies in the forefront. 2016 will be the year when the old is new again; customers will continue to absorb and deploy technologies such as cloud, microservices, IoT, and advanced analytics. Businesses will select technologies based on the offering’s ability to provide both efficiency and the ability to improve customer relationships. We also expect to see continued consolidation in the market. Large enterprise vendors will continue to purchase innovative companies as both “tuck-in” acquisitions and a fast way...
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I recently had the opportunity to visit Jabil’s Blue Sky Innovation Center in San Jose. It is an amazing place with an ambiance that feels open, inviting and on the cutting-edge of innovation. But beyond how it looks, I was intrigued by the focus of the campus. The idea behind Blue Sky is to provide an environment where Jabil’s customers can collaborate with each other and Jabil to add new and innovative capabilities to their products. Jabil began as an electronics contract manufacturer but has evolved to support the entire product lifecycle. The company offers services from designing product packaging to...
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